Contact Us
We'd love to hear from you.
Choose how to reach us
Live chat
Chat with our AI support assistant. It knows the platform inside out, can check your plan and remaining minutes, and points you to the team if it can't sort something out.
Live chat looks up your account, so it needs you signed in. Email us if you'd rather not.
support@digitalmaker.ai
We typically respond within 1 business day.
Monday to Friday, 9am to 5pm UK time.
Before you email, it helps if you include:
The email address on your account
Which feature you're asking about
A screenshot if you're seeing an error
Looking for quick answers?
You might find what you need faster in our FAQ or Blog.
Requesting a refund?
Our policy covers refund windows, usage limits and processing fees, so you know what to expect before you email.